Author Topic: Problems with Norton Removing or Quarantining Software  (Read 1710 times)

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The Wizard

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Problems with Norton Removing or Quarantining Software
« on: 21 September 2014, 20:22:22 »
The reputation of the Ideas R Us website is very low, and so Norton will flag any downloads as potentially a virus or malware (false positive).

Thanks to Helen (crafty49) on what to do: -

Tell her to go in to Norton
Advanced
Quarentine
Restore

I have Internet Security and just checked what I've put which is what I did.

below is from Norton itself

https://support.norton.com/sp/en/uk/home/current/solutions/v6200368_NAV_Retail_2011_5_en_us
I excluded you from all scans as well if you get my drift


To exclude from scans

Advanced
Settings
Items to exclude from scans
Add

Above is what I did

This is another way
http://antivirus.about.com/od/securitytips/ht/excludefilesfromnorton.htm



Ian
« Last Edit: 27 December 2015, 21:34:09 by The Wizard »
Ian Wadsworth (MEng Software Engineering)