Author Topic: installation and regestration  (Read 161 times)

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renee bean

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installation and regestration
« on: 01 May 2018, 20:15:48 »
I have bought and installed this book folding program but even though it is compatable with my system its telling me it will not work on my computer. it will allow me to continue anyway where it gives me the licence registration box, but it is blank and wont allow me to regester. what am I doing wrong. I am using windows 10.

The Wizard

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Re: installation and regestration
« Reply #1 on: 02 May 2018, 12:19:53 »
Just in case others are reading this.

If you get the error message 'This app can't run on your PC' on Windows 10, then try to un-install and re-install the software again.

If you get a registration form that is blank, and the error message 'No product has been found to register. The application will close'. Then your anti-virus software will have removed the 'BookFolding.exe' program.

You will need to add the 'BookFolding.exe' program, to the list of 'Trusted Programs'.



Ian
« Last Edit: 09 October 2018, 12:49:07 by The Wizard »
Ian Wadsworth (MEng Software Engineering)

Riannis

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Re: installation and regestration
« Reply #2 on: 09 October 2018, 12:45:00 »
Hi Ian, is this a common issue with Windows 10 and this software? I can't see your answer to this question for some reason and I'm curious as I'm a Windows 10 user as well.

The Wizard

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Re: installation and regestration
« Reply #3 on: 09 October 2018, 12:52:38 »
I'm not sure how common the issue is.

The post has now appeared.


Ian
Ian Wadsworth (MEng Software Engineering)