Ideas R Us Software Forum

Support => Known Issues => Topic started by: The Wizard on 21 September 2014, 20:22:22

Title: Problems with Norton Removing or Quarantining Software
Post by: The Wizard on 21 September 2014, 20:22:22
The reputation of the Ideas R Us website is very low, and so Norton will flag any downloads as potentially a virus or malware (false positive).

Thanks to Helen (crafty49) on what to do: -

Tell her to go in to Norton
Advanced
Quarentine
Restore

I have Internet Security and just checked what I've put which is what I did.

below is from Norton itself

https://support.norton.com/sp/en/uk/home/current/solutions/v6200368_NAV_Retail_2011_5_en_us
I excluded you from all scans as well if you get my drift


To exclude from scans

Advanced
Settings
Items to exclude from scans
Add

Above is what I did

This is another way
http://antivirus.about.com/od/securitytips/ht/excludefilesfromnorton.htm



Ian