Author Topic: Issue on Win 10 64 bit  (Read 11042 times)

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L00pyp0u

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Issue on Win 10 64 bit
« on: 23 January 2016, 19:45:07 »
Hi
Been watching your website for a while waiting for the new studio library extractor to appear 1.0.30.0
Using Win 10 64 bit Need some help, have downloaded the silhouette studio Library File extractor, and installed it.............
on launch it states "cannot read in the index file", so have re-indexed the library both in version 3.0 and 1.9, then re-started the program still getting the same results. when I click okay there is no way to put the address of the library from Program data into it and get it accepted. When I have go online to convert using the online converter, none of the files I enter are valid .studio files, yet I have 4386 files in Silhouette studio which are all accessible via silhouette studio program.
Is this a 64 bit vs 32 bit issue?

Thanks in advance
L00py

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #1 on: 23 January 2016, 21:13:18 »
Do you know the full path to the 'ProgramData' for the Silhouette Studio Library? If so, is there a file called 'index' in there?

What do you mean by "none of the files I enter are valid .studio files"? What error message do you get?

Does the attached Studio file work?


Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #2 on: 25 January 2016, 15:50:02 »
C:\ProgramData\com.aspexsoftware.Silhouette_Studio.8 does contain an index file, but for some reason the program isnt picking up the index from the program data file, I get Cannot read in the index file. I have no idea why, and when I copy and paste the path into the address box there is no way to get it to "work/Start" the process.  in the users C:\Users\mum\AppData\Roaming\com.aspexsoftware.Silhouette_Studio there is no idex file, sorry

as to the file you provided downloading and converting yes it does, I think what I was trying to do was convert the files direct from my program data folder as opposed to saving them from within studio first, then converting them, sorry forgot about studios inability to share!
« Last Edit: 25 January 2016, 16:00:34 by L00pyp0u »

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #3 on: 25 January 2016, 16:19:52 »
Can you attach the index file to this post? It shouldn't have a length of 0 bytes.

The Silhouette Studio Library entries contain not only .studio files, but any supported vector or bitmap files.


Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #4 on: 30 January 2016, 20:11:09 »
okay my index is showing as 299 kbs, thanks, and it wont let me attach it sorry, as its 100 kbs over the limit

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #5 on: 30 January 2016, 21:27:34 »
I've updated the attachment limit to 1MB. If the index file won't upload, save it as a .txt file, or a .zip file.

Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #6 on: 02 February 2016, 15:01:26 »
Hi Thansk so much for your help attached hopefully is the file, xx

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #7 on: 02 February 2016, 18:19:36 »
The index file is okay. I'll add some 'logging' code to produce a log file to the Extractor and send you a copy to try. It should be later this week.

Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #8 on: 02 February 2016, 22:54:11 »
Thanks So Much Ian, appreciate all your work on this, now I have figured out to tick the email response box I wont be so long in replying, dizzy mare I am!

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #9 on: 03 February 2016, 14:41:53 »
This is a quick test, try running StudioLibraryContents.bat file attached. It should create 2 files, StudioLibraryFolderContents-Vista-7-8-10.txt and StudioLibraryFolderContents-XP.txt.

Attach both of them to this post please.


Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #10 on: 03 February 2016, 18:38:46 »
Thanks Ian much appreciated

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #11 on: 04 February 2016, 03:13:47 »
I think I've fixed the issue with the error "cannot read in the index file".

The file with the fix in can be downloaded from http://ideas-r-us-software.uk/Downloads/SilhouetteStudioLibraryFileExtractor.exe. There's no installer, just run it from where it's downloaded to.


Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #12 on: 04 February 2016, 21:16:25 »
Thanks Ian, that worked, well mostly. some of them have converted as .gst files, one of which I have attached, as opposed to a studio file, ie: there is no studio file for this, where as most of them have converted/extracted as studio files.
1141 have converted/extracted as .gst files out of @4300 studio library files.

The Wizard

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Re: Issue on Win 10 64 bit
« Reply #13 on: 05 February 2016, 03:08:59 »
The Silhouette Studio Library can contain other types of file formats apart from .studio/.studio3, such as DXF, SVG, and PNG.

GST is a GSD template file (it's just a GSD file that has been renamed to GST to stop it from being overwritten), used with the old Graphtec CraftROBO software.


Ian
Ian Wadsworth (MEng Software Engineering)

L00pyp0u

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Re: Issue on Win 10 64 bit
« Reply #14 on: 05 February 2016, 09:36:35 »
Okay so can I just rename the .gst to gsd and it will work then?